To issue a card to a user, you must first create a cardholder. You can update the cardholder's details later, such as phone number or business email address, as needed.

When creating a cardholder, the phone number length will be validated based on the cardholder’s country. For detailed validation rules, refer to the Phone Number Validation Rules For Cardholder

You can use either the Dashboard or the Create Cardholder API endpoint to create cardholders.

🖥️ Create Cardholder via Dashboard

1. Sign in to the Dashboard > Select Issuing Card Service

2. Navigate to the Cards > Cardholders screen.

3. Click Create Cardholder in the top-right corner.

4. Fill out the cardholder's detailed information in the fields presented.

   • Please make sure to scroll down to fill out all the information

   • Phone number of the card holder:

     • Must be unique

     • Phone Number Validation Rules For Cardholder

5. Click Confirm.

🧑🏻‍💻 Create Cardholder using API

API reference: Create Cardholder

Response Example:

{
  "cardholder_id": "7c4ff2cd-1bf6-4aaa-bf16-266771425011",
  "cardholder_status": "SUCCESS"
}

The cardholder creation result is returned directly, no webhook will be triggered.

Record the cardholder_id, it will be used in Create Card endpoint.

You can use the List Cardholders or Retrieve Cardholder endpoints to query cardholder details.

{
  "cardholder_id": "7c4ff2cd-1bf6-4aaa-bf16-266771425011",
  "email": "[email protected]",
  "number_of_cards": 1,
  "first_name": "Emily",
  "last_name": "Toy",
  "create_time": "2024-05-09 15:52:23",
  "cardholder_status": "SUCCESS",
  "date_of_birth": "1990-01-01",
  "country_code": "SG",
  "phone_number": "86683306"
}